Director of Product Design @ Shift4
Hi, I’m Ryan J. Daley
Hi, I’m Ryan J. Daley
Hi, I’m Ryan J. Daley
Hi, I’m Ryan J. Daley
I lead product design for complex, high-stakes tools: restaurant POS, utility portals and the design systems behind them. Trained as an industrial designer, I start with the people doing the work and finish with products that ship and move the numbers.
I lead product design for complex, high-stakes tools: restaurant POS, utility portals and the design systems behind them. Trained as an industrial designer, I start with the people doing the work and finish with products that ship and move the numbers.
I lead product design for complex, high-stakes tools: restaurant POS, utility portals and the design systems behind them. Trained as an industrial designer, I start with the people doing the work and finish with products that ship and move the numbers.
Selected work.
Selected work.
Selected work.
Selected work.
BuilderPortalRedesign
For builders, regional schedulers and customer support.
ClearPathRedesign
For residential customers and the representatives who help them.
AssetInvestmentStrategy
For the people proposing programs, their managers and leadership.
ScalingCenterPoint’sDesignSystem
For the UX designers and developers building with it.
MobileApplicationRedesign
For residential customers, on iOS and Android.
Track record
Design that shows up in the numbers.
Design that shows up in the numbers.
Design that shows up in the numbers.
40%
40%
40%
fewer submission errors after the Builder Portal redesign
fewer submission errors after the Builder Portal redesign
30%
30%
30%
fewer internal support tickets on the same portal
fewer internal support tickets on the same portal
13 → 2
13 → 2
13 → 2
item option tabs in the Dine Handheld ordering flow
item option tabs in the Dine Handheld ordering flow
5
5
5
states running on one utility request system
states running on one utility request system
Teams I’ve designed with
Shift4
CenterPoint Energy
The Home Depot (GCC)
Accolite
Momentum Solar
Research Interviews Personas Flows Logic
Research Interviews Personas Flows Logic
Research Interviews Personas Flows Logic
Research Interviews Personas Flows Logic
Wireframes Testing Systems Handoff Shipped
Wireframes Testing Systems Handoff Shipped
Wireframes Testing Systems Handoff Shipped
Wireframes Testing Systems Handoff Shipped
The process.
The process.
The process.
The process.
How every project gets from a messy problem to a shipped product.
01
01
01
01
Discover
Discover
Discover
Discover
Interviews, competitive analysis and personas, before a single screen gets drawn.
02
02
02
02
Map
Map
Map
Map
User flows and journey maps that show exactly where people get stuck.
03
03
03
03
Structure
Structure
Structure
Structure
Logic diagrams that turn complex rules and conditions into clear paths.
04
04
04
04
Wireframe
Wireframe
Wireframe
Wireframe
Low-fidelity concepts, put in front of users and validated early.
05
05
05
05
Ship
Ship
Ship
Ship
High-fidelity design, a design system, and a clean handoff to developers.
Responsive Design
UI/UX Expertise
Design Systems
Design Tools Mastery
Collaborative Team Player
Problem Solving
Keeping updated with Trends
Attention to Detail
Responsive Design
UI/UX Expertise
Design Systems
Design Tools Mastery
Collaborative Team Player
Problem Solving
Keeping updated with Trends
Attention to Detail
© 2026. All rights Reserved.
© 2026. All rights Reserved.